The days of pure transactional selling are over! The great sales individuals of tomorrow are those that exhibit a whole set of new skills, attitudes and behaviours;
Great Sales People . . .
Live in the “Customers World”.
Genuinely believe it’s all about the customer! (Hit targets and bonus will follow)
Often don’t even realise they are selling - its natural.
Have exceptional product knowledge - they are immersed in their products and love what they do.
Build long lasting relationships wit customers.
Deliver the unexpected - Astonish their customers.
Have an ability to solve problems.
Look for broader opportunities - new services, revenue streams...
Have the ability to both listen and interpret.
Ongoing personal development lies “deep within” - they want to improve themselves.